Privacy Policy

Privacy Policy

Thank you for visiting our website. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

1. Collection of Information

We collect personal information that you provide directly through forms on our website, such as:

  • Name
  • Email address
  • Phone number
  • Company information
  • Messages or inquiries you submit through the Contact page or Request Demo Form.

We may also collect automated information such as IP addresses, browser types, devices used, and website usage data through cookies or similar technologies.

2. Use of Information

We use the collected information to:

  • Provide services you request, such as product demos or responses to your inquiries.
  • Manage and update the content of our website, including portfolios, services, and products.
  • Optimize user experience, understand visitor preferences, and improve our services.
  • Send information about services, products, or latest offers that may be relevant to you (only if you agree to receive such communications).

3. Sharing of Information

We do not share, sell, or rent your personal information to third parties, except:

  • When required by law or to fulfill legal obligations.
  • In cases where we use third-party services to help operate the website (e.g., hosting providers or email managers). These third parties only have access to the information necessary to perform their services.

4. Data Protection

We implement various security measures to protect your personal information, including encryption technology and appropriate safeguards. However, please note that no method of data transmission over the internet or electronic storage is completely secure.

5. Cookies

Our website uses cookies to enhance the user experience and understand how you use our site. You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

6. Your Rights

You have the right to:

  • Access, update, or delete personal information we hold about you.
  • Opt-out of receiving future promotional emails (an unsubscribe option will be available in each email we send).
  • Request that we stop processing your personal data where there is no strong legal basis to do so.

7. Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. These changes will be posted on this page immediately, and the revision date will be updated at the top of the policy.

8. Contact Us

If you have any further questions about this Privacy Policy, please contact us through the contact page or email us at support@mitrafin.co.id.